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Forum Discussion
Aircard AC785s-100
Hello, I've had my mifi for a few months now and everything has been fine, yesterday it said UPDATE failed on the screen. Switched off and back on again. Then on the screen shows the netgear (ee)...
Further update from me, I got my hardware replacement swapped over my Sim card. Everything was fine for 3 days then the same probably occurred. Got a replacement Sim from network and again 3 days or so later same problem.
No idea what's happening
No idea what's happening
Northernloop
I am going to have this issue escalated and and investigated why this happening I may need some more information from you later but I will keep you up to date on the issue. Also send me a private message if you have any other concerns or details about the issue.
DarrenM
Hello northernloop
have a couple questions for you about the aircard so we can troubleshoot this more. Hope to hear your feedback.
What is the Carrier you are using?
What APN are you using?
Have you tried factory resetting the AC785S after FW update?
Have you tried manually re-installing FW from http://support.netgear.com/product/AirCard+785+Retail+unlocked, if so what were the results?
Have you tried changing the network technology under Setting > Network > Preferences to something other than All band e.g. Europe 3G, if so what are the results?
Have you tried the SIM in another device to confirm it is working?
DarrenM
