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Forum Discussion
archspangler
Oct 01, 2016Star
Aircard U340 not working on Apple MacOS Sierra
I upgraded my MacBook Pro to Apple Sierra macOS 10.12 and I can no longer use my 340U device. I have tried the AT&T All Access connection manager and also the Netgear Watcher software. Both of the software application do not detect the device plugged in. I know the device is working because I can plug it into a PC and it works fine.
What is the trick to getting this AirCard 340U to work with macOS Sierra? Any help would be appreciated greatly; because I am just about ready to throw this AirCard against the wall... grrrr.
-Archie
EUREKA!
New driver has been made available on 10/24/2016.
Welcome.
http://kb.netgear.com/app/answers/detail/a_id/26983/(Opens%20in%20new%20window)~/aircard-340u-(at%26t-beam)-downloads-and-documentation?cid=wmt_netgear_organic
21 Replies
- DarrenMSr. NETGEAR Moderator
Hello Archspandler
Did you make sure when using the aircard watcher that all the ATT software was shut down?
DarrenM
Yes, I made sure that all the AT&T All Access software and driivers were removed.
- PJRIIIAspirant
I'm also having trouble under MacOS Sierra. I'm using a Sprint AirCard 341U. The modem does not show up.
- egbertsGuide
I'm taking a guess that this also may apply toward Spring HotSpot 341U device as well, does it PRJill?
- egbertsGuide
I too have a fresh-installed Mac OSX 10.12 (Sierra) on my Macbook Pro Retina. I have that AirCard 340U device as well.
I proceeded to install the El Capitan driver from this KB: http://kb.netgear.com/app/answers/detail/a_id/27655
It doesn't work. - egbertsGuide
AirWatch reported no device found, despite the AirCard 340U being connected to the Macbook Pro Retina's USB port (left side or right side).
- egbertsGuide
Executing the equivalent of lsusb command which is system_profiler SPUSBDataType shows:
USB 3.0 Bus:
Host Controller Driver: AppleUSBXHCIPPT
PCI Device ID: 0x1e31
PCI Revision ID: 0x0004
PCI Vendor ID: 0x8086
AirCard 340U:
Product ID: 0x9051
Vendor ID: 0x1199 (Sierra Wireless Inc.)
Version: 0.06
Serial Number: 013323002244540
Speed: Up to 480 Mb/sec
Manufacturer: Sierra Wireless, Incorporated
Location ID: 0x14100000 / 2
Current Available (mA): 500
Current Required (mA): 500
Extra Operating Current (mA): 0- egbertsGuide
Looks like the El Capitan driver doesn't work for the Sierra (10.12) release anymore.