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Forum Discussion
Marfrank777
Oct 20, 2026Follower
AT&T approved device unlock for M6 MR6500 but left code field blank - Need help
Hello Community Moderators,
I have a Netgear Nighthawk M6 (MR6500) originally from AT&T. I requested a device unlock via AT&T's official portal, and it was officially APPROVED (Request Number: NUL371191446674).
However, due to a known glitch in AT&T's system, the email confirmation left the "Unlock Code" field completely blank. I am currently in Colombia and cannot use my local SIM card because the device screen says "Device Locked".
Since my support warranty is expired on MyNetgear, I am posting here hoping a Netgear Moderator can assist me in retrieving my factory unlock code. I have the proof of approval from AT&T ready.
* Model: MR6500
* Serial Number: 6RB531WRA6A88
* IMEI: 016026002049242
Thank you!
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