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Forum Discussion
MTS04
Nov 13, 2015Aspirant
Bigpond Wi-Fi 4G Advanced 11 stops charging @ 38° C
I have noticed that sometimes the hot spot will stop charging when temp is around 38° C. This doesn't always happen as I have seen it charge properly at 40° C When it does stop charging I have to put ...
MTS04
Nov 16, 2015Aspirant
Hi Darren,
Thank you for your reply.
The battery is physically OK. As I said in my original post this does not happen all the time.
Sometimes it will stop charging around 38°C and other times it will reach 40°C and charge fine.
Mostly the operating temperature is around 36°C or 37°C max once it has been on for some hours.
MTS04
Feb 21, 2016Aspirant
Telstra replaced the modem under warranty and the replacement does the exact same thing. If I connect USB to charge it the charge is not started if temp is Over 37° C. The manual clearly states that charging will stop if temp is 45° C. I shouldn't have to put hotspot on a cold pack to get it to start charging. As soon as the temp drops below 37° C it starts to charge. Not a happy camper.