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lj99's avatar
lj99
Aspirant
Mar 09, 2022

Cannot reset my Wireless Network password

For some reason, I can no longer reset my password under Setup/Wireless for either the 2.4 or 5GHz networks. I've done this at least 2 times before successfully. I've tried them individually, and together, and in both cases the red SAVE button is greyed out. Any suggestions?

7 Replies

  • Which router model?

    Whiich firmware version? (not "the latest")

     

    Have you tried one by one?

    • lj99's avatar
      lj99
      Aspirant

      microchip8 wrote:

      Which router model?

      Whiich firmware version? (not "the latest")

       

      Have you tried one by one?


      Router:

      Firmware is NTG9X50C_12.06.39.00

      if you mean tried to change one, the back out, then tried the other , then yes

      model = Nighthawk M1 Mobile Hotspot MR1100-100NAS

      apn = Cricket.mht

       

    • plemans's avatar
      plemans
      Guru
      Also make sure you're meeting the password requirements.
      At least 8 characters. I'd avoid special characters or spaces.
      • lj99's avatar
        lj99
        Aspirant

        <<Also make sure you're meeting the password requirements.
        At least 8 characters. I'd avoid special characters or spaces.>>

         

        all letters & numbers only, already had 8 addedn 6 more with no change

    • lj99's avatar
      lj99
      Aspirant

      plemans wrote:

      tried a different web browser? 

      and a different pc?


      only have 1 pc (hard to have multiple in RV)

       

      normally use Chrome. worked same on Brave, Firefox is currently crashing 3 - 4 times an hour, and Opera can't seem to find it.

      • lj99's avatar
        lj99
        Aspirant

        lj99 wrote:

        plemans wrote:

        tried a different web browser? 

        and a different pc?


        only have 1 pc (hard to have multiple in RV)

         

        normally use Chrome. worked same on Brave, Firefox is currently crashing 3 - 4 times an hour, and Opera can't seem to find it.

        ---------------------------------------

        Tried AVG browser, worked the same (or didn't work, in other words) as Chrome & Brave