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Forum Discussion
Can't identify model
I can't identify the model of my Netgear modem.
It is a black square with no identifying features except the word Netgear, the Telstra logo, a circular window, little battery icon and two arrows on the front.
On the back is the embossed word Netgear.
When I press the little on/off button on the top, it changes the message in the circular window. There are three windows, shown in sequence each time I press the button.
I have looked at the Telstra webpage and cannot find it listed. We have only had it for 6 months or so.
All I am trying to do is log on to the account but it is telling me I don't have the correct 'credentials'.
Any assistance welcome.
Cheers
1 Reply
Sounds like a cellular hotspoot device. Take the cover off it, remove the batery. It should have a model number underneath the battery or in the battery compartment area. With this model number go to: netgear.com/support/ and type that in. It'll have manuals, install guides, etc to help you set it up.
