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Forum Discussion
connecting aircard 810s to aircard cradle
When i plug my aircard 810s into the aircard cradle it says "wifi hotspot inactive while using wifi dock" as soon as i take it out of the dock it works fine. Any idea how to get it working while on th...
I have a new aircard DC112A cradle and a new aircard 810S. I can get the 810s to work standalone for internet access but when I plug it into the cradle the indicator light on the cradle for internet connection does not light and there is no indication on the 810s that it is now working via the cradle. Can anyone assist please with the most likely reasons for this? I have scoured the internet, user guides, the Youtube video by Netgear Australia and in the end even tried the Netgear support phone line but gave up after a long wait. Thanks.
Hello Tony-M
I would first tryt to factory reset the DC112A and then go threw the setup again to see if it will merge with the aircard. Also check the internet setup page in the settings it has options for Internet source make sure the option to use the mobile broadband is selected.
DarrenM
I have exactly this issue, even just from the base config, upgraded the firmware no fix. When I plug in the 810S it does not recognise it's docked and what is interesting is the external aerial I have via the TS9 seems to still improve the signal, but overall the performance of the 810S is terrible when docked, unplug and it works,
Hello SteveG49
The 810 is not listed as a supported card for the cradle.
https://kb.netgear.com/app/answers/detail/a_id/26864
DarrenM
I have the same issue, purchased both the DC112A and the 810S device, have it connected to an extremely high gain external antenna... with the 810S on its own (no cradle), I can consistantly download in excess of 100Mbps and Upload of around 25 ~ 35 Mbps, pretty awesome... but when I connect it to the cradle and then hook up the external antennas to the cradle ports, the perfermance degrades by more than 80%..quite poor... I have stopped using the DC112A Cradle.... FYI, on the Netgrear Site in Australia, the 810S is supported on the DC112A cradle...
Steve