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Forum Discussion
mags08
Feb 27, 2017Aspirant
Connecting VOIP - Nighthawk M1 (MR1100)
Hi all Sue here from Hobart, Australia. I recently moved into a rental where I am unable to have wired internet connected (ADSL or NBN) so went out yesterday and purchased a Nighthawk M1 mobile w...
StephenB
Feb 27, 2017Guru - Experienced User
I think you will need to contact your old ISP.
In the US, our phone numbers are portable, but that is different from being able to connect the phone to the old provider when we shift to a new ISP. What happens here is that the phone number is transferred from the the old provider's network to the new provider's network.
One problem you have is that you have no way to connect your landline phone to any provider's network right now. If you can connect it to your old providers phone network (likely with an ethernet VOIP adapter), then that will resolve it. If they don't allow that, you'll need to find a new provider who does have an ethernet VOIP adapter, and work with them to transfer your old number.
One thing you should ask about is emergency services - where is the call answered if you dial 000, and how does that person know where you live?
Also, with this setup your VOIP phone will use your mobile data, and you'll be paying for that as weil the phone service itself.
mags08 wrote:
Do I need to plug my previous modem into the Nighthawk using a blue or yellow internet/Ethernet cable and plug my phone into the previous modem?
For sure that won't work. It's not just the issues you raised. Your modem acted as a bridge between your old router and your ISP's internet service. There's nothing to bridge your new router too, it connects directly to the mobile network.
mags08
Feb 27, 2017Aspirant
Thanks so much for your reply. My old ISP were as helpful as they could be last night when I spoke to them (they gave me their SIP address etc) but your suggestion of an ethernet voip adapter sounds like something I might have to try. Will see how that goes. Ta again, Sue :-)