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Forum Discussion
Cuffuffles
Jun 30, 2016Tutor
DC112A Firmware problems
I am using the DC112A with an 810S for home internet over 4G. When I first got the device (firmware 1.0.0.24) there was a issue where, when streaming (to twitch/hitbox etc) my ping would spike to aro...
DarrenM
Jul 28, 2016Sr. NETGEAR Moderator
Hello Cuffuffles
Can you provide this info
- Screenshot of his AirCard 810S About Screen.
- Type of cellular network he is connecting to and the number of signal bars he has.
- Wireshark packet capture of issue occurring – We need customer to set up Wireshark to sniff packets and then start the Black Ops 2 or 3 game and play until the disconnection occurs. Once the disconnection occurs we need him to wait couple of minutes and stop the capture at that point. Once capture has been completed please provide us with the packet capture so we can see what is going on.
DarrenM
- CuffufflesJul 29, 2016Tutor
I am connecting to the Telstra 4GX network on radio band B28 and I have full bars.
The IP of the BO3 server that gets disconnected is 185.34.107.52. Using the display filter of ip.addr == 185.34.107.52 should make it easier to find what you're looking for as I have a network computer connected to this one and it was included in the capture.
Please let me know if you need anything further.
- safejohn01Aug 05, 2016Aspirant
Had there been any updates on this?
- CuffufflesAug 05, 2016Tutor
Nope, still having the same issues and no firmware update has been released as of yet.
- CuffufflesSep 11, 2016Tutor
DarrenM Just wondering if there has been any update on this?
Did my attached files point towards a specific problem? Possibly something that could be fixed without a firmware upgrade?
- voodoo69Oct 16, 2016Aspirant
Netgear smart cradle dc112a -1Z1MES firmware Firmware Version 1.0.0.12
I try to update my smart cradle from Netgar site firmware version 1.0.0.12 is unable to install. Heres what i get when i try to install the firmware "the firmware file is oncorrect! Please get the firmware file again and make sure it is the correct firmware for this product"
https://www.netgear.com/support/product/DC112A%20(Zain).aspx#Firmware%20Version%201.0.0.12
Right now my Firmware Version 1.0.0.4 (Initial Release).Can you help me ?
I would like to this 1.0.012 firmare beacause :
Bug Fixes:
- Fixed the issue where the Cradle UI does not show 4G+ RAT icon, when the MHS is connected to two or more LTE CA Bands support.
- DarrenMOct 19, 2016Sr. NETGEAR Moderator
Hello voodoo69
Try to load the firmware using TFTP see if that works.
DarrenM