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Forum Discussion
Cuffuffles
Jun 30, 2016Tutor
DC112A Firmware problems
I am using the DC112A with an 810S for home internet over 4G. When I first got the device (firmware 1.0.0.24) there was a issue where, when streaming (to twitch/hitbox etc) my ping would spike to aro...
DarrenM
Jul 28, 2016Sr. NETGEAR Moderator
Hello Cuffuffles
Can you provide this info
- Screenshot of his AirCard 810S About Screen.
- Type of cellular network he is connecting to and the number of signal bars he has.
- Wireshark packet capture of issue occurring – We need customer to set up Wireshark to sniff packets and then start the Black Ops 2 or 3 game and play until the disconnection occurs. Once the disconnection occurs we need him to wait couple of minutes and stop the capture at that point. Once capture has been completed please provide us with the packet capture so we can see what is going on.
DarrenM
Cuffuffles
Jul 29, 2016Tutor
I am connecting to the Telstra 4GX network on radio band B28 and I have full bars.
The IP of the BO3 server that gets disconnected is 185.34.107.52. Using the display filter of ip.addr == 185.34.107.52 should make it easier to find what you're looking for as I have a network computer connected to this one and it was included in the capture.
Please let me know if you need anything further.
- safejohn01Aug 05, 2016Aspirant
Had there been any updates on this?
- CuffufflesAug 05, 2016Tutor
Nope, still having the same issues and no firmware update has been released as of yet.
- TezzalAug 22, 2016Aspirant
I am also having problems since upgrading to 1.0.0.30 firmware on the DC112a. I have reduced WiFi range, constant drop outs over the LAN, even on the NAS. It doesn't seem to be keeping IP's on the LAN, when my devices drop off for a few seconds, they get a different IP when reconnected, even a wired device.
I have tried to go back to the old firmware, at least it was better for me, but they have prevented us from going back, when I try to it says are you sure this firmware is older, but there is no "Yes" option, just "No". I even tried using tftp to update (to an older) firmware, but it wont work either.