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Forum Discussion

jzidane's avatar
jzidane
Aspirant
Apr 18, 2020

DC112A internet LED is always off, why?

I have an Netgear DC112A cradle and an aircard 810S. The 810s is working fine as  standalone for internet access but when I plug it into the cradle the indicator light on the cradle for internet connection does not light. Can anyone assist please with the most likely reasons for this? Many thanks for help!

2 Replies

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Apr 20, 2020

    Please try to upgrade both FW on the cradle and AC815S to the last. The combination should work.

     

    Thanks

    • jzidane's avatar
      jzidane
      Aspirant
      Sep 10, 2020

      I have the same problem. I've already upgraded both FW on the cradle and AC815S but still the same problem what is the problem. How can I configure the cardle and AC815S? Many thanks for your help