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lestrange78's avatar
lestrange78
Aspirant
Apr 11, 2018

DC112A Slow internet speed using cradle

Hi there- my first post.

 

I've just purchased and connected an Aircard 800S (Optus carrier) and a DC112A cradle.

 

The internet speed is averages 24mbps when using the Aircard without the cradle

The internet speed using the Aircard docked in the cradle is 1-2mbps at best. Both devices are in the same location (on the windowsill).

Our closest cell tower is 2.5km away offering all Optus 3 & 4G frequencies.

 

Any advice or recomendations?

 

Thanks.

Mobile Routers

3 Replies

  • JasonN's avatar
    JasonN
    NETGEAR Employee Retired
    Apr 17, 2018

    Hi lestrange78,

    Thank you for your post. I wanted to check if your cradle is up-to-date with the most current firmware? If so, have you done a factory reset on it?

    Also, if your AC800s is at the current firmware as well.

    Please let me know. :]

     

     

    - Jason N

    • lestrange78's avatar
      lestrange78
      Aspirant
      Apr 18, 2018
      Hi Jason,
      Yes- both devices have had firmware updated and a factory reset was done on the cradle.

      Any other suggestions?

      Thanks.
      • LlamaLarry's avatar
        LlamaLarry
        Luminary
        May 25, 2018

        Different model (AC815S) and location (US), but this is not what I am seeing in my DC112A.  I do use external antennas on mine however, but get 50Mbps/10Mbps via Ethernet when docked.