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ivankhoury's avatar
ivankhoury
Aspirant
May 27, 2017
Solved

Disconnecting issues

I've had this problem for quite a while with this new router firmware... the router will randomly disconnect certain connections (like my game and whatsapp) for like 10-20 seconds (but the rest of th...
  • William10a's avatar
    William10a
    May 30, 2017

    The firmware has to match the hardware of the modem/router (gateway) any third party firmware that controls the modems settings and allows it to work with your isp has to be support by them. Not a easy thing to find .

    If you are lucky you may be able to the modem/router reflashed to a older version at a cost by netgear never heard of this before but the worst they can say is no.

    You have two of them so the unit to sent them is no problem if they will do it good luck with question to them.