NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

tromans4's avatar
tromans4
Aspirant
Mar 24, 2019

Double Nat on Nighthawk M1 MR1100 need to forward ports for camera

Hello, I am tring to forward ports on a Camera system but am finding two IP addresses and neither one will give me access when I forward the ports, the nighthawk is through ATT and is my only option for internet.

Thanks for any and all help, as a side note I have minor experiance doing this.

6 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Mar 31, 2019

    Hi tromans4

     

    Welcome to NETGEAR Community! 

     

    Where did you get the IP address? 

    Is this the first time that you connect the camera to the MR1100? Was this working before to an old router?

    Did you set static IP address to the camera? 

     

    Here's the reference link of how to enable port forwarding: 

    http://www.downloads.netgear.com/files/GDC/MR1100/MR1100_UM_EN.pdf [page 45]

     

    Regards, 
    Blanca 
    Community Team

    • tromans4's avatar
      tromans4
      Aspirant
      Apr 01, 2019

      Thank you for the response,

      I am getting the two different IP addresses from 1. going to google and typing in whats my IP  2. logging in to the M1100 going to settings and looking at the network tab IPV4,

       

      I have forwared the ports needed to see the cameras but still cain't see them, I am only using the M1100 no other routers are attached and this is a new setup.

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Apr 07, 2019

      Hi tromans4, 

       

      The first IP address is the Internet IP address. The second IP address might be the Local IP address? May I please have the camera system model number? Are you trying to locally access the camera? How do you access it? Is it using an app or via the IP address? 

       

      Regards, 
      Blanca 
      Community Team

      • tromans4's avatar
        tromans4
        Aspirant
        Apr 08, 2019

        Hi Blanca

        They both are external IP addresses one starts with 10.157.   and the other starts with 107.77. , the internal is 192.168.1.1, you can run a ping on both and get responses from them. The camera system is a speco, it uses its own software to access the cameras and I have the correct ports forwarded to both IP addresses. I can access the cameras through the local network, but when I try to access through the web it is a no go. I have 2 more systems at different locations that work fine but none of them are on the same type router-hot spot

         

        Thanks