NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rizkikhrais's avatar
rizkikhrais
Aspirant
Jul 13, 2026

error 1028

I keep getting error 1028 while my laptop is connected by WiFi to the Nighthawk MR6150-100NAS. When I look it up, it says Error 1028. All my other devices are working, but not the laptop. I checked for updates, but it says my device is up to date. Is there a solution for this? I use my laptop for work, and being constantly interrupted is very annoying. 

1 Reply

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Interresting only one connected device (computer) is affected. Using that one for some video streaming, remote desktop access, ... things causing a lot of traffic?

     

    1028 is PS_NET_DOWN_REASON_EMM_DETACHED

     

    JohnPeng​ please.

     

    He is very likely ask you to get som model.json data from your router, like ...

     

    • Logon to the webui (http://192.168.1.1 ) as an administrator
    • Navigate to URL http://192.168.1.1/model.json via the same browser window
    • Capture the results (by selecting all + copy) and send it back

    ...and submit the content of the model.json data to JohnPeng​ by PM.