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Forum Discussion
Error(NAT)
Dear Sir/Madam, I am using the Netgear Smart Cradle in Our Local Network, DC112A. i have one issue in our Local network. Before our CCTV EzCloud is working well. Few days before onward, i am not g...
Hi All,
EZcloud status showing Erro(NAT) because of "UDP message cannot be returned via router. Please check the router settings".
So anybody can help in this case?
Thank You
Hello
I am assuming you are trying to access your cameras from outside your local network. A NAT error here usually means your access request isn't passed through to you camera service. Assuming you have a public ip on your modem you need to set the port forward of the required ports that ezcloud needs to access the cameras. I don't own the device you are using so I am only guessing and making assumptions, but hopefully this is a start to find the problem
Hello
Since February 2017, i was accessed the camera through EZCloud. 2 weeks before onward, i got trouble.
So please advise how can i rectify this issue.
For CCTV Network we are using NVR304-32EP and for internet we are using Netgear DC112A Smart Cradle.
Thank You
Hello Noushadgrc
The Netgear DC112A Smart Cradle is a rechaging base and wifi extender for a 4G Netgear Aircard modem. It needs the modem plugged into it to provide internet to your network from a mobile phone tower. Can you check which aircard you have plugged in and if it is working?
Sorry, ignore what I just said. I just read the manual on the Smart cradle and it can provide internet via a WAN port and uses the aircard as a fall over.