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Forum Discussion
netcommuner
Apr 23, 2018Aspirant
Factory Reset not accepting 'Password'
hard reset modem, 3x.with paperclip i pinhole in back... but still wont accept the system pw provided on label on modem device appreciate any tips asap tx
JasonN
Apr 24, 2018NETGEAR Employee Retired
Hi netcommuner,
Did you issue with the password get resolved?
Please let us know. :]
- Jason N
- netcommunerApr 24, 2018Aspirant
yes thanks, finally after 3x tries it took the 'system pw' provided on the side of the modem
JasonN wrote:
Hi netcommuner,
Did you issue with the password get resolved?
Please let us know. :]
yet tx, put in the 'system pw' on the side of the modem - after i disconnected modem from power, and coax for 3 hrs, and it processed it, tx for all the help
- Jason N
- matador86Apr 24, 2018Aspirant
After full factory reset, my {verified correct} google password will not work.I verified several times I am entering it correctly.
- JasonNApr 25, 2018NETGEAR Employee Retired
Hi netcommuner,
Thank you for confirming that the issue has been resolved. :]
Hi matador86,
What do you mean when you say google password?
Please let me know. :]
- Jason N
- JasonNApr 30, 2018NETGEAR Employee Retired
Hi matador86,
I just wanted to check in and see if your issue was resolved. If not, then please explain to me on what you mean by google password. :]
- Jason N