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Forum Discussion

netcommuner's avatar
netcommuner
Aspirant
Apr 23, 2018

Factory Reset not accepting 'Password'

hard reset modem, 3x.with paperclip i pinhole in back... but still wont accept the system pw provided on label on modem device   appreciate any tips asap tx    
Troubleshooting
netcommuner's avatar
netcommuner
Aspirant
Apr 24, 2018

yes thanks, finally after 3x tries it took the 'system pw' provided on the side of the modem

 

JasonN wrote:

Hi netcommuner,

Did you issue with the password get resolved?

Please let us know. :]

 

yet tx, put in the 'system pw' on the side of the modem - after i disconnected modem from power, and coax for 3 hrs, and it processed it, tx for all the help

 

 

- Jason N

 

JasonN's avatar
JasonN
NETGEAR Employee Retired
Apr 30, 2018

Hi matador86,

I just wanted to check in and see if your issue was resolved. If not, then please explain to me on what you mean by google password. :]

 

 

 

- Jason N