NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Feeldennis's avatar
Mar 20, 2019

Firmware for Nighthawk M1 Failure to update (NTG9X50C- 12.02.06.01)

 

Hello Community,

     I got a branded ATT Night hawk M1 portable router, I unlocked with the unlock codes.

Right now it is working fine. 

But, the firmware update never works.

Since I am on an older firmware, I don’t have the option of manually downloading the firmware and updating via the web interface. 

  1. What other options are there to update the firmware?
  2. Is there any executable firmware that could be run and would update the device plugged in via usb.
  3. Since I have unlocked the device, cant I change the ATT logo to something else?
  4. Data Usage: I can’t edit my data usage or set limits etc.

 

 

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi Feeldennis, 

     

    Just to verify, are you using an AT&T Sim when running the update? 

    Though the device is unlocked, you cannot change the AT&T logo. 

     

    Regards, 
    Blanca 
    Community Team

    • Feeldennis's avatar
      Feeldennis
      Tutor

      Hi,

         I am not using an AT&T sim card while trying to up date.

      Thanks