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Forum Discussion
nickel22222
Jan 04, 2019Tutor
Help crazy disconnects Netgear DC112A-100NAS
Please help I keep getting internet disconnect errors with my dc112a-100nas beast from ATT/Netgear.
The wifi hotspot seems to be ok but not sure.
How do I troubleshoot?
Patrick
Device
Device
- Model
- AirCard 815S
- Wi-Fi Manager
- http://attwifimanager
- Firmware Version
- NTG9X40C_11.14.08.28
- Firmware Build Date
- 2017/08/24
- PRI Version
- 23112816, 02.02
- Power State
- Online
- Current temperature
- 41 °C
- Current voltage:
- 4251mV
- Battery charge level
- 99
- Battery status
- Normal
- Battery temperature:
- 39 °
-
Firmware
- Firmware Version
- NTG9X40C_11.14.08.28
- Firmware Build Date
- 2017/08/24
- Web App Version
- AC815S-1A1NAS_03.04.59.00
- Bootloader Version
- NTG9X40C_11.14.08.28
Network Status
- Network Status
- Connected
- Signal Strength
- -39 dBm
- RSRP
- -70 dBm
- RSRQ
- -13 dB
- Current radio band
- LTE B12
- Quality
- 63 dB
- PS service type
- LTE
- Network selection mode
- Auto
- Country
- USA
- Roaming
- False
- Network
- AT&T
- MCC
- 310
- MNC
- 410
- LAC
- 12555
- RAC
- 22
- Cell ID
- 178722065
- Channel Number
- 5110
- MNC format
- 3
- PLMN service error bit mask
- 0
- IP Address
- 10.177.71.159
- IPv6 Address
- 2600:0380:9449:49e3:b5be:3f77:1f7e:8b19
- MTU Size
- 1430
Hi nickel22222,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Regards,
Blanca
Community Team
2 Replies
- Blanca_ONETGEAR Employee Retired
Hi nickel22222
Welcome to NETGEAR Community!
Have you tried to factory reset the unit? If not, please do so.
Regards,
Blanca
Community Team- Blanca_ONETGEAR Employee Retired
Hi nickel22222,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Regards,
Blanca
Community Team