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Forum Discussion

Crochunta's avatar
Crochunta
Aspirant
Dec 07, 2017

internet much slower while docked in a Netgear Aircard Smart Cradle (DC112A)

<Disclaimer I am in a rural area so interent speeds are lower than in the city>    I have a Netgear Unite Explore hotspot device (AirCard 815S) and Netgear Aircard Smart Cradle (DC112A) also a Netg...
Hardware
Mobile Routers
Troubleshooting
JasonN's avatar
JasonN
NETGEAR Employee Retired
Mar 13, 2018

Hi Crochunta & chrisandmark,

I wanted to confirm that you guys have done a factory reset and that the firmware on your DC112A is up-to-date with the most current version.

Please let me know if this worked. :]

 

- Jason N

Crochunta's avatar
Crochunta
Aspirant
Mar 18, 2018

hey Jason one of the first things I did was check for udated firmeware and did a factory reset which resulted in no change in performance -- I susspect the unit is faulty