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Forum Discussion

Chelleyh's avatar
Chelleyh
Aspirant
Feb 25, 2018

Is my mobile hotspot trash now?

I have a NETGEAR Zing™ Mobile Hotspot which my renter was using for the past year. A month ago, she said that the device couldn’t read the battery. She brought it to a Sprint store and they recommende...
Troubleshooting
JasonN's avatar
JasonN
NETGEAR Employee Retired
Mar 09, 2018

Hi ChelleyH,

I just wanted to check in with you and see if your issue has been fixed.

Please let me know :]

 

 

- Jason N

  • Chelleyh's avatar
    Chelleyh
    Aspirant
    Mar 09, 2018
    Hi! I’m not sure which category of support to choose. The device is over a year old.
    • JasonN's avatar
      JasonN
      NETGEAR Employee Retired
      Mar 12, 2018

      Hi Chelleyh,

      This will be under the AirCards category when you contact the NETGEAR support line.

      Please me know if you need any other information. :]

       

       

      - Jason N

    • JasonN's avatar
      JasonN
      NETGEAR Employee Retired
      Mar 16, 2018

      Hi Chelleyh,

      I wanted to check on you again and see if you have contacted the support line. :]

       

       

      - Jason N