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Forum Discussion

Gphm's avatar
Gphm
Follower
Mar 12, 2020

LAN not working

I am trying to connect a cctv system which requires a lan connection with the router. It doesn’t appear to be working has anyone else had the same problem and is there a fix. Thanks

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Mar 18, 2020

    Hi Gphm


    Welcome to NETGEAR Community!

     

    Please test another device like a computer and check if it will go online. 

    Kindly try using different Ethernet cable. 

     

    May we please know the device SKU (e.g. MR1100-100NAS)? This can be checked on the box of the product or on the barcode label
     

    Regards,
    Blanca
    Community Team