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Forum Discussion

seriousolive34's avatar
seriousolive34
Aspirant
Jan 30, 2019

LB1120 LTE modem alternating signal bars lit

I have an LB1120 that was working fine, until one day the power light went orange and the first, third, and fifth signal bars are lit green, but the other ones are off (except the ethernet activity l...
Troubleshooting
seriousolive34's avatar
seriousolive34
Aspirant
Jan 30, 2019

Tried that earlier on, with no change. Had it sitting unplugged on the shelf for a few days.

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Feb 06, 2019

Hi seriousolive34

 

To clarify, is it solid amber or blinking amber? 

 

Solid amber bar : The modem is not connected to the Internet.
Blinking amber bar : A SIM card is not installed or not correctly installed or an error occurred. 

 

What happen prior the issue? 

 

Regards, 
Blanca 
Community Team
 

  • seriousolive34's avatar
    seriousolive34
    Aspirant
    Feb 07, 2019

    Hi Blanca_O 

     

    It is Solid Amber.

     

    I am not aware of anything happening to the device to have caused this problem.

     

    Thanks

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Feb 07, 2019

    Hi seriousolive34

     

    Thank you for responding. 

     

    Can you still ping the IP address (192.168.225.1 or 192.168.5.1)? 

    Who is your Internet Provider? 

    Where did you purchase this unit? 

     

    Regards, 
    Blanca 
    Community Team

    • seriousolive34's avatar
      seriousolive34
      Aspirant
      Feb 09, 2019

      Hi again Blanca_O

      I can ping 192.168.225.1, but Not 192.168.5.1.

       

      ISP is AT&T.

       

      I think it was from Amazon.

       

      Thanks

      • JSchnee21's avatar
        JSchnee21
        Virtuoso
        Feb 10, 2019

        These models seem to have hardware failures a lot.  Try a hard reset (reset button with paperclip) a few times while supplying / removing power. 

         

        But if that won't clear it, than it's DOA.  Buy a new one, or replace with something better. 

    • jsteven1's avatar
      jsteven1
      Aspirant
      Apr 18, 2019

      Any updates on this? I'm experiencing the exact same issue with my unit.

      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        May 15, 2019

        Hi jsteven1

         

        Have you tried resetting the unit? If not, please perform a factory default settings. 

        Where did you purchase the unit? 

         

        Regards, 
        Blanca 
        Community Team