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Cynthsdomingo's avatar
Cynthsdomingo
Aspirant
Jun 04, 2020

LB1120 Signal drops after 1 minute

My LB1120 has AT&T data sim and it was working fine the last few months but last week, it started to lose the signal to literally 0 bars. It’s weird though that it was still connected to the internet but it’s unstable. When I try to do device restart, it will have 3 bars (that’s the max we can get in our area due to being somewhat remote), then after a minute or so, the signal will just drop to no bar at all.
Mobile Routers

8 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jun 08, 2020

    Hi Cynthsdomingo

     

    Welcome to NETGEAR Community!

     

    If the No Signal icon displays on the modem’s web page, make sure that you are in your network provider’s coverage area. The reception on your modem is poor. Try moving it to a location with a clear view of the sky (for example, near a window).

     

    Regards,
    Blanca
    Community Team

    • Cynthsdomingo's avatar
      Cynthsdomingo
      Aspirant
      Jun 08, 2020
      The spot where I put the router is where the strongest signal in our place. It doesn’t make sense that it starts with 3 bars then suddenly drops to 1 bar. I also tried putting the sim card into a different hotspot device and the signal does not drop in that device unlike when I use LB1120. I have had no problems with this device before. It only started behaving like this in the last 3 weeks.
      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        Jun 11, 2020

        Hi Cynthsdomingo

         

        Kindly reset LB1120 to factory default settings. On the back of the device, press and hold the reset button for at least five seconds. 

         

        Regards,
        Blanca
        Community Team