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mrrost's avatar
mrrost
Aspirant
Mar 18, 2017
Solved

LB1120 T-Mobile can only get 3G not LTE

I have a Netgear LTE Modem LB1120 and am using it with Ting (T-Mobile MVNO).  The modem successfully connects but only at 3G (HSDPA) speeds, and it also disconnects very often (every few seconds). Wh...
  • stevesw's avatar
    Mar 20, 2017

    Hi,

     

    I am not sure of the exact cause of your problem but the symptoms you describe typically happen if the APN used allows data sessions on 3G but not LTE.

     

    In this scenario, the modem first camps on 3G network and a data session gets setup successfully.

    Due to sufficient LTE network coverage being available, the device reselects to the LTE network where it gets rejected when trying to setup an LTE data session.

    Devices then re-camps on 3G where the data session setup again works and the cycle repeats.

     

    From the Ting website, the data APN should be 'wholesale'.

    https://help.ting.com/hc/en-us/articles/205428698-GSM-Android-APN-Settings

     

    I appreciate that you state you have tested by using the TMO APN on other devices, but I would reconfirm with the Ting APN just to be sure the APN value is not the root cause.

     

    Steve