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Forum Discussion
tplustplus
May 05, 2018Tutor
LB2120: no automatic re-connect
Hello,
frequently (every 24 - 30 hours) my LB2120 is losing connection (amber LED) but won't reconnect automatically although I set in the menu "reconnect automatically, always". It's set to br...
Jetro
Dec 06, 2018Guide
Hi Guys, I'm form Italy and I have the same problem, both in the router or bridge mode.
I bought this modem to have a fail-safe network but every couple of days it goes down and I cant'reach it from the web.
If I log-in in the web-based interface and i click on "reconnect" it restart working.
Why isn't this automatic?
(I use only 4G connection and it is always connected).
Is there a solution or did I have to send it back to the vendor?
(Sorry for my bad english)
- robfrgDec 08, 2018Guide
Hi Jetro, welcome to the debate! Your're English is definately better than my Italian! Seems this problem is very common and so far I've not seen a solution - the best I've read is package it back up and send it back. I've had lots of probems in the past with Netgear routers and extenders and this is proving to be no exception I'm afraid.
- robfrgDec 08, 2018Guide
Just a further update on what I've been trying.
1. In bridge mode I've tried the "Auto Connect Always" setting, this hasn't made the LTE re-connection automatic.
2. I've actually added an external aerial ... no joy there.
3. I've now reconfigured the box back to "router" mode (it still sits between my wifi access points and ISP router).
I'll update with any progress, you never know Netgear may actually fix it at some point.
- sktmDec 09, 2018Guide
I had my case escalated to L2, but before I could find a day when I would be available for a call they closed the case!
They wouldn't use email so this seems convenient.