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Forum Discussion
tplustplus
May 05, 2018Tutor
LB2120: no automatic re-connect
Hello,
frequently (every 24 - 30 hours) my LB2120 is losing connection (amber LED) but won't reconnect automatically although I set in the menu "reconnect automatically, always". It's set to br...
LlamaLarry
Aug 05, 2020Luminary
Man, I wish that I had seen this thread before I saddled myself with an LB2120+Orbi Pro setup, along with an LB1120+Orbi RBK50 setup.
Both modems are running in Bridge mode on AT&T and both lose cellular connectivity (Magenta rings on the Orbis) twice a day so I have been forced to use digital timers to reboot twice a day to stay connected for the remaining 23 hours 56 minutes.
This is a lame workaround, especially for what seems like a 2 year issue with little to no progess, and even less communication with Netgear.
If there is a beta firmware process for either the modems or the Orbis I would love to join. All 4 devices show up to date through the web ui and since Netgear bafflingly does not list the latest firmware revision or manual upload files on the modems' support site I can only *GUESS* that I am truly current.
When it is working the setups are terrific (although I have a couple of weird missing features Netgear has on their other modems/hotspots) so I would love to keep using them.
- rramstadAug 05, 2020Guide
Yeah, sorry you bought a faulty bit of hardware.
They've never successfully fixed the problem for anyone as far as I'm aware.
They went back and forth with me for months about pushing revised firmware to my system, and eventually I got updated firmware, but the problem didn't get resolved -- in my case, if the big pipe goes down, the LB2120 will switch to cell, but will continuously check the big pipe with occasionally outages when it checks i.e. it thrashes, switching from cell to big pipe and back, over and over. The only way to get it to stop is to disconnect the cable to the big pipe -- if I do that, it'll use the cell exclusively -- and then if I want to try the big pipe, I reconnect the cable and reboot the LB2120
Anyhow in my case the big pipe provider got a lot more reliable so this went from something that happened every other week or so to something that happens only occasionally. The device still doesn't work properly, but it's not as annoying, because the other issue doesn't happen as often.
- rramstadAug 05, 2020Guide
Oh, and I operate a small business and do some consulting on the side and will never buy Netgear products again, or recommend them to clients, because of the way this was handled, or more accurately, not handled. It's amazing that Netgear is still selling this product when they know it doesn't work.
- WilliamHancockAug 06, 2020Tutor
I unplugged mine a few months back.
Swapped it out for a TP-Link Load balancer (TL-R470T+) and a single port 4G mini router thing (Archer MR3020)
Both worked out of the box and never had to touch em since.