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Forum Discussion
LB2120: no automatic re-connect
Hello,
frequently (every 24 - 30 hours) my LB2120 is losing connection (amber LED) but won't reconnect automatically although I set in the menu "reconnect automatically, always". It's set to br...
Yeah, sorry you bought a faulty bit of hardware.
They've never successfully fixed the problem for anyone as far as I'm aware.
They went back and forth with me for months about pushing revised firmware to my system, and eventually I got updated firmware, but the problem didn't get resolved -- in my case, if the big pipe goes down, the LB2120 will switch to cell, but will continuously check the big pipe with occasionally outages when it checks i.e. it thrashes, switching from cell to big pipe and back, over and over. The only way to get it to stop is to disconnect the cable to the big pipe -- if I do that, it'll use the cell exclusively -- and then if I want to try the big pipe, I reconnect the cable and reboot the LB2120
Anyhow in my case the big pipe provider got a lot more reliable so this went from something that happened every other week or so to something that happens only occasionally. The device still doesn't work properly, but it's not as annoying, because the other issue doesn't happen as often.
Oh, and I operate a small business and do some consulting on the side and will never buy Netgear products again, or recommend them to clients, because of the way this was handled, or more accurately, not handled. It's amazing that Netgear is still selling this product when they know it doesn't work.