NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Fiddlin
Mar 15, 2022Tutor
LM1200 dropping off local network
I have given up on bridge mode working with verizon for now. However, in router mode, my LM1200 drops its local network connection randomly, but between 2 and 8 times per hour. Even more strange, it loses its connection to different computers at different times while the computers themselves never lose connection to eachother.
It does not appear to be losing its cell connection because the verizon IP stays the same and the session data counter does not reset.
I have tried two different netgear switches, a 10/100 and a gigabit but there was no change in behavior. I tried swapping ethernet cables which also made no difference.
How can this thing be losing packets to only one device at a time while all the other devices are working perfectly?
If diagnostics are enabled, how do you check its diagnostic information? Or is that for something besides troubleshooting?
Thanks,
Fiddlin'
4 Replies
- JohnPengNETGEAR Expert
Can you try continuous PINGs on the clients to see whether the clients will lose connectivity at different times?
Thanks
- FiddlinTutor
That is exactly how I determined that they were losing connections at different times rather than all at the same time. I had pings running between the two PC's as well as from each PC to the LM1200. The LM1200 would drop between 5 and 15 pings from just one computer at a time, while the two computers never lost any pings to eachother.
- JohnPengNETGEAR Expert
Just a quick question, did you PING 192.168.1.1 or you PING an external IP address? Can try to PING 8.8.8.8 and www.google.com and see whether they make any differences?
Thanks