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Forum Discussion
Solved
LM1200 Firmware fails updating/check firmware
I've attempted to check and update my firmware on my a new LM1200 and failed multiple times over the last several days. I've been on the phone with tech support who hasn't been able to give me any helpful suggestions other than rebooting or waiting a few hours and try it again.
Software Update
Check for new software online:
Update Error
There was a problem updating your device. Please try again later.
Last checked at: 1/20/22 3:56 PM
Firmware Version: EC25AFFDR07A09M4G
App Version: NTG9X07C_20.04.07.06
Web App Version: LM1200-HDATA_03.03.103.189
Hardware Version:1.0
Where can i find a link to do a manual upgrade via the web gui?
Please check your private message. I send the release for you to upgrade the device.
Thanks
mts2 wrote:
I've attempted to check and update my firmware on my a new LM1200 and failed multiple times over the last several days. I've been on the phone with tech support who hasn't been able to give me any helpful suggestions other than rebooting or waiting a few hours and try it again.
Software Update
Check for new software online:
Update Error
There was a problem updating your device. Please try again later.
Last checked at: 1/20/22 3:56 PM
Firmware Version: EC25AFFDR07A09M4G
App Version: NTG9X07C_20.04.07.06
Web App Version: LM1200-HDATA_03.03.103.189
Hardware Version:1.0Where can i find a link to do a manual upgrade via the web gui?
8 Replies
Please check your private message. I send the release for you to upgrade the device.
Thanks
mts2 wrote:
I've attempted to check and update my firmware on my a new LM1200 and failed multiple times over the last several days. I've been on the phone with tech support who hasn't been able to give me any helpful suggestions other than rebooting or waiting a few hours and try it again.
Software Update
Check for new software online:
Update Error
There was a problem updating your device. Please try again later.
Last checked at: 1/20/22 3:56 PM
Firmware Version: EC25AFFDR07A09M4G
App Version: NTG9X07C_20.04.07.06
Web App Version: LM1200-HDATA_03.03.103.189
Hardware Version:1.0Where can i find a link to do a manual upgrade via the web gui?
Hi, I am also looking for the latest firmware. Netgear Phone Support says there is no way they can manually send it to me and suggested I post here since you seemed to have the firmware available to send. I would greatly appreciate it!
I am having the same issue if someone can post where to download the correct firmware.
Joined this thread to see the outcome. I own two of these and cannot update the firmware on either one of them via the "check for update" button or manually via the download from the support site.
Netgear tech support told me that this was because my model was LM1200-111NAS, while the firmware on the website was for LM1200-100.
Netgear has recently released firmware for the LM1200-111NAS model and is available for download here: https://www.netgear.com/support/product/lm1200/#download
I was able to download and install that firmware. 🎉
Hi,
Has anyone been able to locate the correct firmware download location for LM1200-111NAS? If one exists!
Neither automatic nor manual updates are working for me.
According to the information, so far, in this thread, it appears I have a LM1200-111NAS, which is incompatible with the firmware provided on the download page for LM1200. The release notes page indicates it was updated in 2025, but it also specifies that the download file is not compatible with LM1200-111NAS. Lastly, if you look at the modify date of the firmware file in the download package, it shows as 02-01-2022. It appears that the change Netgear did in 2025 was not to release new firmware, but to update the download page with a notice that the firmware file is incompatible with LM1200-111NAS hardware.