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Forum Discussion
JinTu
Aug 26, 2021Star
LM1200 repeatedly dropping link
I recently purchased an LM1200-100NAS to serve as an LTE failover connection for my homelab and noticed a strange issue while setting up my pfSense-based router to use the LM1200 as a secondary WAN c...
solah
Mar 19, 2022Guide
JohnPeng Can you clarify that you work for / represent Netgear? What is taking so long to sort this out? Is there a solution on the horizon or should we just return our products?
JohnPeng
Mar 20, 2022NETGEAR Expert
solah wrote:
JohnPeng Can you clarify that you work for / represent Netgear? What is taking so long to sort this out? Is there a solution on the horizon or should we just return our products?
I am the PM of the project. Based the logs we collected so far and other customers' feedback, the issue points to Verizon network issue. We have a case open with them to check the network logs, but the progress is slow.
If you have to use Verizon network and the current issue really prevents you from using the device, I am OK you return it for now. We will let you know when the issue is resolved.
Thanks