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Forum Discussion
Vonarstonehelm
Dec 07, 2022Aspirant
LM1300 cannot create profile when adding APN
So I am trying to set up my new unit to work with T-Mobile but no matter how I try to add the apn it doesn’t allow me to save it. If I manually select T-Mobile on the main mobile tab it doesn’t actually save it and resets back to Verizon. Do I have a faulty unit or am I missing something?
4 Replies
Did you check with tmobile on that? Seems they've cracked down a bit on sim swapping lately.
- VonarstonehelmAspirantSo this is an error message associated with the SIM card and not the unit?
Wish they made that a little more clear. I will reach out to T-Mobile then. Thank youNo clue if thats the issue but its something to check out. Tmobile has been cracking down on sim swapping lately.
- JohnPengNETGEAR Expert
Vonarstonehelm wrote:
So I am trying to set up my new unit to work with T-Mobile but no matter how I try to add the apn it doesn’t allow me to save it. If I manually select T-Mobile on the main mobile tab it doesn’t actually save it and resets back to Verizon. Do I have a faulty unit or am I missing something?Please do a factory reset and check for update to make sure your device is on the latest release.
Thanks