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Forum Discussion
DLWhite
Mar 17, 2018Aspirant
Lost connection to AC791L Display and Admin Page
Hello, My AC791L Verizon Jetpack stays plugged in 99% of the time. Lately I've noticed that, after a period of time, the display won't illuminate and the admin page becomes inaccessable even though ...
JasonN
Mar 22, 2018NETGEAR Employee Retired
Hi DLWhite,
I had a question. If your device is plugged in 99% of the time, do you leave the battery in also? If so, then I can see the device might be over heating if your battery is left charged while it is up for 24-48 hours.
Please let me know. :]
- Jason N
- DLWhiteMar 22, 2018Aspirant
Hi, Jason.
Yes, the battery is in the jetpack while it is plugged in; I don't think the AC791L will function without the battery, will it?
Anyway, when I remember to unplug it overnight, I retain access to the admin page and the display lights consistently. So my problem may very well be that the battery is overheating.
Thanks for your reply!
Delia
- JasonNMar 22, 2018NETGEAR Employee Retired
Hi DLWhite,
It's not good to leave the battery fully charged on the charger. I earlier models work with the battery out but you just have to leave it plugged into the charger.
Can you try this setup and see if it works for you?
Please let me know. :]
- Jason N
- DLWhiteMar 22, 2018Aspirant
Hi, Jason.
The AC791L does not work without the battery. :( I guess I just need to unplug it for a little while each day. Thanks again for your help.
D