NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Despicable's avatar
Despicable
Follower
Apr 17, 2017

M1 Nighthawk resetting randomly

Hello,

I have been using an M1 Nighthawk for approximately a week or so now and have noticed that the device will randomly reboot itself.
I have received a repacement device when I originally reported this to my service provider, however this has not fixed the problem.

I am using maybe 5-15gb per day in data usage (Depending on if it is a weekend or not) and will have at most 5 devices connected at any one time.
It is currently operating on a constant power connection (have tried with and without the battery) as I use the ethernet cable to connect my PC.

All firmware has been updated and factory resets have been completed multiple times.

Is this a common fault with the device?

Many Thanks

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Despicable

     

    I have sent you a Private Message.

     

    DarrenM