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Forum Discussion
Raik_44
Apr 28, 2024Aspirant
M1100 initial setup won't work
Hi. I have just received the m1100 mobile router and am really stuck on getting it working. I am not a tech expert but usually do just fine and this is overly complicated to me. I am in Canada and b...
Raik_44
Apr 29, 2024Aspirant
In case anyone is following this, customer service can't get this fixed either. I'm getting a callback as all the IT steps aren't working. None of my device's can connect to the MR1100 mobile router's wifi and can't get to the router login page either. I even hardwired the device to my home computer and can't login to the router page etc.
CS is lost. I wonder if the device is just faulty.....
Raik_44
May 05, 2024Aspirant
FYI, after a few calls with CS and setup attempts we got it going. Not sure why the initial setup was so tricky. We did have to get the APN updated once I got logged in. I don't know if that hinders the initial setup... I was hoping the device would get the APN connected automatically.
Not impressed with how hard it was to get this device working. 2 long calls to CS before we got it running.