MAC OS El Capitan issues with AT&T Aircard 340U

jt95
Aspirant
Nov 09, 2015
Hi DarrenM -

I have the same problem as the original poster. I downloaded the recommended driver, but there is no change for me. The Airbeam device restarts constantly and the AT&T All Access application indicates, "Modem Unplugged". When I looked into the contents of the .pkg file, it seems it is from May, 2015, a good five months before El Capitan.

Is there a manual uninstall process for these drivers in order to "clean" out potential left over old drivers and install this updated driver? Is there another version to be released soon? This is pretty much garbage that a month after release, I cannot use a product which my company is paying a monthly service fee to a wireless provider.

For anyone else that stumbles upon this thread, is this firmware working for you on 10.11.x?

-jt
- noemail
  Aspirant
  Nov 19, 2015
  This driver has been tried to work with AC341U [Telus]
  Unit was working before and stopped working after updating MacBook Pro to El Capitan
  - noemail
    Aspirant
    Nov 21, 2015
    I have no idea why I decided to go in and try once again, but I did. I installed everything. Then, I updated my locations in system preferences to make sure all that information was correct.
    
    I installed NETGEAR again, then I installed the link you sent today and it is working and I am sending you this email from my MAC.
    
    It is important for people to note that they will have 3 locations while using this device:
    AirCard 340IU
    AirCard 341
    Sierravsp
    
    It is interesting all 3 are checked, so who knows which one is working, but it appears as long as you put in all your configuration information in all 3 places - it works!
    
    Hope this note makes sense to you. I am grateful and thankful to be back on my MAC.

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MAC OS El Capitan issues with AT&T Aircard 340U