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Forum Discussion
BW123
Mar 18, 2021Follower
Main TV not connecting and unable to get internet
We are unable to get our main TV working. We are also having trouble with internet connecting.
I would like to take to an Orbi rep. But have no phone number.
I would like to take to an Orbi rep. But have no phone number.
3 Replies
This is the community support forum where members of the public help out. We're not netgear.
And you posted in the mobile routers forum.
About issues with an Orbi.
If you want to talk to someone, click on "mynetgear" at the top. Register an account and your device. From there you can contact support. Keep in mind that support is only free for the first 90 days of purchase (if new)
If you want to try the support community first (if you're outside of the 90 days), try posting in the proper orbi forum. There's several depending on which version you have. but heres the basic forum, pick the sub forum for your device.
https://community.netgear.com/t5/Mesh-WiFi-Systems/ct-p/home-orbi
- ArodiDNETGEAR Expert
BW123 wrote:
We are unable to get our main TV working.What is this TV and what are you trying to get it to work with?
BW123 wrote:
We are also having trouble with internet connecting.
I would like to take to an Orbi rep. But have no phone number.If you own some Orbi kit, you are in the wrong place to get help.
You have posted your message in the section of this community given over to Mobile Routers, Hotspots & Modems. (This is easily done, given Netgear's complicated community structure.)
Many questions apply to different types of device, so you might get responses here, but you might get more help, and find earlier questions and answers specific to your hardware, in the appropriate section for your device. That's probably here:
Orbi - NETGEAR Communities