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Forum Discussion
Chris0404
Mar 22, 2018Guide
Mobile hotspot LTE MR1100 won’t stay on when connected
This device will not stay on when connected to anything. It auto shuts off and the only way to get it back on is to remove and reinsert the battery. I have already swapped it out with another brand ne...
Chris0404
Mar 28, 2018Guide
Everything was up to date. I exchanged it for another one from ATT store. Exact same issue. So I gave up on the device. Not sure how anyone uses one honestly. Unless I just was unlucky and got 2 bad ones.
JasonN
Mar 28, 2018NETGEAR Employee Retired
Hi Chris0404,
Sorry for the inconvenience,
Here is a link to another post that had a semi similar issue.
I was wondering if you had try this process already.
Please let me know so I can note it.
Thank you :]
- Jason N
- Chris0404Mar 28, 2018GuideNo this was not the same sort of issue. Mine completely powered down and would not restart unless the battery was removed and replaced. And it’s didnt matter if my power mode was set to “never”.
- JasonNMar 28, 2018NETGEAR Employee Retired
Okay thank you for confirming that. I'll take note of that.
Next step was to contact support to get further assistance on this.
It seemed like an abnormal issue.
http://www.netgear.com/support/contact.aspx
- Jason N