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Forum Discussion
Mobile hotspot LTE MR1100 won’t stay on when connected
This device will not stay on when connected to anything. It auto shuts off and the only way to get it back on is to remove and reinsert the battery. I have already swapped it out with another brand ne...
I have the exact same issue and even replaced mine 3 times through att. Turns off and won’t turn back on until battery is pulled. Running it on the ac power only works fine even with 2.4 amp source. I have already contacted support and opened up a case 2 weeks ago. Still waiting to heard back from second level tech support. Apparently they have never heard of this issue.
Att is aware of a “ battery drain” issue and is taking notes on it to send over to NETGEAR. I bet it’s the same issue however reps seems to be notating the issue incorrectly. It can seem like a dead battery issue because if I plug in the power cord, after it’s shuts off, A battery symbol comes up asking me to wait. It is almoat as if the battery has been dead and left that way for a while and it usually does take a few minutes to get some charge in it before it will start up. But, I know my battery is full and never will unless battery is pulled. Hope this all makes sense and helps
Att is aware of a “ battery drain” issue and is taking notes on it to send over to NETGEAR. I bet it’s the same issue however reps seems to be notating the issue incorrectly. It can seem like a dead battery issue because if I plug in the power cord, after it’s shuts off, A battery symbol comes up asking me to wait. It is almoat as if the battery has been dead and left that way for a while and it usually does take a few minutes to get some charge in it before it will start up. But, I know my battery is full and never will unless battery is pulled. Hope this all makes sense and helps