NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Chris0404
Mar 22, 2018Guide
Mobile hotspot LTE MR1100 won’t stay on when connected
This device will not stay on when connected to anything. It auto shuts off and the only way to get it back on is to remove and reinsert the battery. I have already swapped it out with another brand ne...
JasonN
Mar 28, 2018NETGEAR Employee Retired
Hi Chris0404,
I wanted to confirm if your MR1100 device's firmware is up-to-date with the most current firmware? If not, proceed with the update. After the update, perform a factory reset on the device and let it boot all the way up.
Please let me know if this works. :]
- Jason N
davidlapp777
Apr 07, 2018Aspirant
You can find the setting at:
Settings -> Setup -> Wireless
Then change 'Wifi Standby' setting to Disabled.
- Chris0404Apr 07, 2018GuideThis is not a solution to this problem...
- nhantennaApr 07, 2018Apprentice
For the first few months of Nighthawk LTE hotspot ownership my experience was abysmal. The Nighthawk would repeatedly stop working multiple times per day for no rhyme or reason. We rebooted the Nighthawk 5 to 10 times per day just to feel like we were helping to get it back online. At the time we were running internal WIFI on the Nighthawk. FIRST: After reading this forum, I got the Anker Quick Charger The Anker did NOT fix my Nighthawk problem, however I continue to use it. SECOND: The second step was a bit more extreme and will not be appropriate for everyone. I bought a single 700MHz yagi external antenna. I turned off the Nighthawk WIFI. I connected Nighthawk to an existing home network via the ethernet port. This worked for me. We have not had one issue, one problem, one outage with the Nighthawk for months. It all depends on your needs. My needs are met. It's not pretty. But it works. Summary of the solution that worked for me:
1) Anker Quick Charger
2) Single External Nighthawk Antenna
3) Turn off Nighthawk internal WIFI
4) Connect Nighthawk to existing network via ethernet port
Why did this solution work?
a) My rural AT&T LTE signal is not the greatest. The Nighthawk has tiny LTE antennas with tiny gain. The Nighthawk "not working" may have been a result of poor LTE signal. Connecting the external antenna made a massive signal and performance difference.
b) Nighthawk WIFI has always been questionable. People saying only run one WIFI band. People saying only run WIFI low power. People saying upgrade to Quick Charger for WIFI to work. When too many people are having a sketchy experience with the internal wifi there is something up. My solution was turn Nighthawk WIFI off. Use a regular WIFI access point. Works perfectly.