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Skipper3's avatar
Skipper3
Aspirant
May 17, 2023

Model LAX20 WIFI

Hi 

Can anyone help please:

 

I tried many different ways to get into my router but it always takes me back to starting netgear screen with no login menu. I was advised by Netgear to change settings on my router but unfortunately cannot get in to do just that. My router is a home use unit with telstra 4g service.

 

Thank you in advance for any help.

 

3 Replies

  • microchip8's avatar
    microchip8
    Master
    May 17, 2023
    What is this "Netgear screen"?
    Where do you get it?
    Where are you trying to log in? Browser/Nighthawk app?
    • Skipper3's avatar
      Skipper3
      Aspirant
      May 17, 2023

      Hi Micro,

      I was directed by netgear support (via email) to login via http://www.routerlogin.net . Not very helpful as it went to the screen as noted in your Q1 .

      I was using my pc as the netgear is right next to my laptop. I also tried the nighthawk app on my phone but could not find to get into to make adjustments to the 2,4ghz and 5ghz setting in the email from netgear:

      Below are the following links:
      Change channel: 2,4 GHz to 1/6/11, and 5GHz to the highest number

       

      https://kb.netgear.com/23783/Improving-2-4Ghz-Wireless-Performance-by-Changing-Channel

      Please see my comments to your questions below

       

      What is this "Netgear screen"? 

      NETGEAR Router Login

      Learn how to configure your router by choosing a path below.


      Where do you get it? from JB Hifi

       

      Where are you trying to log in? Browser/Nighthawk app? at home next to my netgear.

      Hope that helps.

      • plemans's avatar
        plemans
        Guru
        May 17, 2023

        Have you tried a different browser and/or PC? 

        Try using its IP address. The default is 192.168.1.1