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Forum Discussion
brygida
Aug 05, 2020Follower
MR1100 - Nighthawk M1 Gigabit LTE
On my router, after correctly inserting the sim card, the message no sim card is displayed or the sim card is inserted incorrectly. The sim card works fine on other devices. What should I do?
2 Replies
- Blanca_ONETGEAR Employee Retired
Hi brygida
Welcome to NETGEAR Community!
Kindly ensure that the micro SIM card is installed correctly. Please check this reference: http://www.downloads.netgear.com/files/GDC/MR1100/MR1100_UM_EN.pdf [page 11 - 12]
Do you have other SIM card you can try on the MR1100 to isolate the issue?
Was this working before?
Regards,
Blanca
Community Team - cellerGuide
I have also found that cleaning the SIM with a soft cloth can sometimes help. Also, make sure that the SIM slot on the device is free of any dust or debris by lightly blowing it out.