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Forum Discussion

CB100's avatar
CB100
Follower
Sep 02, 2020

MR1100-100

Hi Ref Nighthawk M1 How do I obtain a unlock code for this device EE supplied me with the router over a year ago but have not got the IMEI number on their records I think this is because they replaced the original router. Anyway any help appreciated

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Nov 01, 2020

    Hi CB100, 

     

    Welcome to NETGEAR Community!

     

    If you would like to use your NETGEAR modem with a different service provider, you must obtain the NETGEAR AirCard modem’s MEP code from the service provider that sold you the NETGEAR AirCard modem.

     

    The IMEI number can be checked on the product barcode label where you can see the Model number, Serial Number (S/N), SKU and MAC. You can also access M1 Settings page to find IMEI. Access M1 Settings page > go to Settings > Nighthawk M1 Status > Account. 

     

    KB Links: 

    Why is my NETGEAR AirCard modem locked?

    How do I log in to my AirCard Mobile Hotspot?

     

    Regards,
    Blanca
    Community Team