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N0vice's avatar
N0vice
Follower
Dec 16, 2023

MR1100-100NAS mobile hotspot

Apologies in advance if this is a silly question, but after hours on the phone with tech support and no solution, turning to the community for help. I recently bought a nighthawk M1 mobile hotspot and can't seem to figure out how to hide my SSID. I've gone to settings > wireless in the router admun account and unchecked the box that says broadcast network/SSID, but when I do that the apply button is disabled and I can't actually save the settings. I've tried on mobile and laptop, I've also done a hard reset. Anyone know what I'm doing wrong?
Security
Troubleshooting

1 Reply

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Dec 20, 2023

    Please try to clear the browser cache and see whether it will make any differences.

     

    If the issue is persistent, please capture a model.json file and send to me at jopeng@netgear.com.

     

    - Logon to the webui (http://192.168.1.1 ) as an administrator
    - Navigate to URL http://192.168.1.1/model.json via the same browser window
    - Capture the results (by selecting all + copy) and send it back

     

    Thanks