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Forum Discussion

jefflz's avatar
jefflz
Aspirant
Jul 14, 2021

MR1100-100NAS SMI card switching

I just got a separate new SIM card from Consumer Cellular under a different account to be able to access more data . I tried to insert the new SIM card but It will not connect to the internet. The SIM card is activated by Consumer Cellular and alll the APN info should remain the same since it is the same company service under a different payment account.  How can I get this second Consumer Cellular Sim card to function in this Nighthawk MR1100-100NAS 4GLTE mobile riouter?

Installation
Mobile Routers
Troubleshooting

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jul 15, 2021

    Hi jefflz

     

    Welcome to NETGEAR Community!

     

    Have you tried to factory reset the unit? 

    Would it still work if you will re-insert the original/first SIM card? 

    For testing, kindly insert the new/second SIM card to your mobile phone and check if Internet is working. 

     

    Regards,
    Blanca
    Community Team