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Forum Discussion
saktmototu
Jul 12, 2021Follower
MR1100 1TLAUS (Telstra) Rebooting Loop after update firmware
Until a few days ago, my m1 was running well, but suddenly it would not broadcast wifi
Even if I have turned on wifi or reset the machine back to factory settings, it is the same
Therefore, I used fdt.exe to upgrade my mr1100 to the new version of fireware (12.06.02) as suggested by other articles on the forum.
Then it will get stuck in the boot loop
I tried to use 1TLAUS (10.25.01.01, 12.06.02) or firmware of other regions and still have this problem.
The steps I used to update with fdt is:
1. Unplug the battery and hold the switch
2. Connect to the computer until the blue and orange LEDs flash
3. Until the word download appears on the screen
4. Use fdt.ex to flash in the firmware (Use the system administrator to execute powershell)
.\fdt.exe -f .\[firmware.spk] -force -r
5. Then the window will show download firmware and other words until it shows that the download is successful
6. MR1100 will have an update progress bar to show the update progress, it will restart when it finishes running
7. Then it will be stuck on the boot screen loop (netgear logo -> Telstra logo -> 4GX logo -> loading -> (loop))
I have tried everything I can think of but it won't come out of the boot loop, please help me.
1 Reply
- Blanca_ONETGEAR Employee Retired
Hi saktmototu
Welcome to NETGEAR Community!
Firmware upgrades are provided over-the-air. Manual upgrade is not suggested since the file may be for different hardware and may damage your device.
Since you have an ISP (Telstra) unit, we suggest to contact them to do a hardware check. Here's a reference link: https://kb.netgear.com/23955/How-to-get-an-AirCard-product-warranty-Return-Materials-Authorization-RMA-repair-purchased-obtained-from-an-Internet-Service-Provider
Regards,
Blanca
Community Team