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PHIL032's avatar
PHIL032
Follower
Feb 09, 2021

MR1100 Cannot connect using rj45 ethernet connection

I have no problem using the wifi for multiple devices but if I connect a machine using the rj45 connector I get nothing.

 

If I use the USB connection I get an IP address (still no internet)

 

If I use the rj45 ethernet connector I get no IP address (no internet)

 

I have tried every setting possible.  Can the mobile device have computers connected via wifi AND a computer connected via ethernet?  Is that even possible?

 

Thank you!

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Mar 15, 2021

    Hi PHIL032, 


    Welcome to NETGEAR Community!

     

    Kindly access M1 Router UI and check the following settings: 

     

    Go to SETTINGS > Setup > Router Setup > USB port > select Charge Only > Apply 

    Go to SETTINGS > Setup > Router Setup > Ethernet Standby > set to Disabled > Apply 

     

    Here's a reference of how to access Router UI: https://kb.netgear.com/23379/

     

    Regards,
    Blanca
    Community Team