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Forum Discussion

it4me's avatar
it4me
Aspirant
Jul 03, 2020

MR1100 Firware update stuck at 0%

The Firmware Version is NTG9X50C_10.20.05.02 and it will not update the firmware.  It says downloading 0% and never changes.   

Is there a way to mannually update the firmware?  The Device is working but, the firmware is 2-3 year out of date.  

 

 

 

 

Firmware
Mobile Routers

3 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jul 06, 2020

    Hi it4me

     

    Welcome to NETGEAR Community!

     

    Please provide the device SKU (MR1100-xxxx). 

     

    Regards,
    Blanca
    Community Team

    • it4me's avatar
      it4me
      Aspirant
      Jul 13, 2020

      Does this photo give the info needed?

      Blanca_O wrote:

      Hi it4me

       

      Welcome to NETGEAR Community!

       

      Please provide the device SKU (MR1100-xxxx). 

       

      Regards,
      Blanca
      Community Team

       

      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        Jul 20, 2020

        Hi it4me, 

         

        The device SKU can be checked on the box of the product or on the barcode label (e.g. MR1100-100NAS). 

         

        Regards,
        Blanca
        Community Team