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Forum Discussion
Kentuckygirl13
Jan 16, 2021Aspirant
MR1100 not sending out internet signal
We have been using our MR1100 router without issue for two months but all of a sudden this past week it is not sending out the internet signal. The display is showing that it is getting the signal fro...
- Jan 23, 2021Thanks for the reply. Actually it turns out that it is an AT&T issue throttling our service. I was told from our internet company that the router should be fine. Time to find a new internet company. Thanks for your help!
michaelkenward
Jan 17, 2021Guru - Experienced User
Kentuckygirl13 wrote:
We have been using our MR1100 router without issue for two months but all of a sudden this past week it is not sending out the internet signal.
The MR1100 is a modem/router, not just a router. You need to remember that when troubleshooting. For example, the rest of the network, is important. What's connected to your MR1100?
Then there is the "internet signal" bit. Most people think of signal as being a wireless thing.
Perhaps you could explain what you mean by "our internet is not working".
No wifi from it? Nothing going out to a wired network?
Netgear doesn't provide manuals with stuff these days. So you may not have been able to track down one for your device. Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.